Terms & conditions

We, Hraunaskaga ehf, are a family-run business registered in Iceland, founded by mother and daughter:

Merete Rabølle & Herdís G. Rabølle Steinsdóttir

Our address is
Hraunaskaga ehf
Hraun II
551 Sauðárkrókur
Iceland

And you can contact us on
(+354) 835 9600
[email protected]

When you place an order on our website, we do not immediately charge the money, but reserve the amount, until we have confirmed with you that the order is correct, and we start making the duvet. We aim to have your order ready to ship in 4 weeks from order date, but if you wish for a speedier delivery, you can contact us and we will see what we can do.

We take care of shipping fees, import duties, taxes and any unforeseen charges, as well as all the related paperwork. You only pay the checkout price.

We ship with recognized international shipping companies such as DHL and aim to deliver the parcel at your door. We offer free delivery within Iceland.

We have a five-year guarantee on all our duvets that covers materials and manufacturing flaws. If it breaks due to a flaw, we provide free repair or replacement. We advice our customers to read the Duvet Care page on how to optimize the lifespan of your duvet.

Should you be unsatisfied with the duvet, we can offer a partial refund of 80%, if you return it to us within three months of purchase. We can unfortunately not offer a full refund due to non-recoverable manufacturing costs, for example, the eiderdown must undergo another round of inspection and quality control.

You will pay for shipping the duvet back to us and, once we have received it, we refund your money via credit card or international bank transfer. Return duvets should be shipped to our address:

Hraunaskaga ehf
Hraun II
551 Sauðárkrókur
Iceland

(+354) 835 9600
[email protected]